A tiny data reconciliation engine in ServiceNow
Working with CMDB means you will need a very good reconciliation engine to load the data, compare it with already existing information in CMDB.
I have very minimal domain knowlege of just 1 year, so this is what I would think my top 3 features would be:
- Ability to compare different keys with the data that’s already present in ServiceNow and chew out the percentage of records that are similar.
- Notice if there any changes that are made to ServiceNow by loading the input file, and if so, what are the changes.
- Excellent error handling functionality.
I will try to author a tiny reconciliation engine in ServiceNow in coming days.